Some employers wonder how an unattended retail space handles theft. Micro markets essentially work under an honour system and yet rates of theft are typically less than 1%. How is this achieved?

Importantly, we will only build micro markets within secure locations that service an established group of people. But additionally, our micro markets feature robust security measures, including:

• kiosks being equipped with cameras that monitor when a purchase is made; 
• installation of CCTV cameras at appropriate sites for an extra layer of security; and 
• use of analytics in our back-end software to remotely monitor all stock levels so we know if there is any unexplained shrinkage.

We monitor stock levels and will inform management if we believe products are being stolen. Most employees don’t want to put their jobs at risk for some free snacks, keeping shrinkage rates low.